Following your declaration of withdrawal, our Customer Relations team will contact you to see if you would like to change to a model that suits you better.
You'll then receive a returns label, which you'll need to print out and stick to your parcel.
How do I pack my Mac?
That's the whole point of keeping your box! You can reuse the original packaging and bubble wrap. These will enable your Mac to be returned safely!
If you haven't kept these elements, we recommend that you use a suitably sized cardboard box, and that you wedge your computer correctly into the box. This will prevent damage in transit.
We can also send you a new packing carton (at your expense) if you wish.